Shipping

US domestic shipping

All ready-made items will be shipped within 3-5 business days of purchase from my in-home studio in Chattanooga, TN. A tracking number will be provided once the item is shipped. 

All items are packaged thoughtfully and carefully to reduce any risk of damages. However, if an item is damaged during shipping, please contact me directly within 2 days of delivery and include photos detailing the damage. I will file a claim with USPS and will either issue a refund or send a replacement depending on my inventory.

International shipping

Please contact me directly for shipping quotes to Alaska, Hawai’i, or international destinations.

Returns and Exchanges

Due to the handcrafted nature of these products as well as the length of time and amount of care required to produce each item, I do not currently accept returns or issue exchanges. However, if there is an issue with your order, please contact me within 2 days of delivery, and I will do everything I can to make it right.

If you have any questions about the goods you find here, please contact me before placing your order. I want to ensure that you will be 100% satisfied with the product you receive, and I will do my best to answer your questions promptly.